How to fix Razer Synapse not detecting device

Experiencing the Razer Synapse not detecting device error can be frustrating, especially for avid gamers relying on their fancy peripherals. This error typically prevents users from customizing their Razer devices. To diagnose this problem, follow the steps below.

Step 1: Check USB Connections

Ensure your Razer device is properly connected. Sometimes the USB connection might be loose. Unplug and then reconnect your device to see if the issue resolves.

Step 2: Update Razer Synapse

Running an outdated version of software can lead to compatibility issues. Navigate to Razer's official site and download the latest version of Razer Synapse here: Razer Synapse Download. Reinstall the application after executing the update, as this can help resolve the Razer Synapse not detecting device issue.

Step 3: Check If the Device Is Enabled

Go to Device Manager (you can search for it in the start menu). Find your Razer device under 'Mice and Other Pointing Devices'. Right-click on your device, select 'Enable' if it is disabled.

Step 4: Uninstall and Reinstall Drivers

Uninstalling the drivers for your Razer equipment may also help. Right-click the device in Device Manager and choose 'Uninstall device'. After that, restart your computer, and Windows should automatically reinstall the drivers.

If the problem persists after trying the above solutions, you may explore Razer Support for more information.

Additional Resources

For more discussions about issues similar to Razer Synapse not detecting device, check our internal forum here. You can find additional troubleshooting steps and user experiences on this issue.

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