The PlayStation 5 error code WS-116449-5 means that the PlayStation Network (PSN) service you are trying to access is currently under maintenance. This error can also occur due to temporary network congestion or server failures.
Possible Causes
- PSN Maintenance: Sony may be performing scheduled maintenance on PlayStation Network services.
- Server Outages: Unplanned downtime or issues with Sony’s servers can prevent access.
- Network Congestion: High traffic may cause temporary connectivity problems.
Solution Steps
1. Check PSN Server Status
Before troubleshooting, confirm if the issue is due to maintenance:
- Visit the PlayStation Network Service Status page.
- If maintenance is ongoing, wait for Sony to resolve it.
2. Reset Internet Connection on PS5
Try resetting your network settings:
- Go to Settings > Network > Settings.
- Select Set Up Internet Connection and reconnect your Wi-Fi or LAN.
- Run Test Internet Connection to verify connectivity.
3. Restart Your Modem and Router
To refresh the connection:
- Turn off your router and modem.
- Wait at least 5 minutes before turning them back on.
- Reconnect your PS5 and check if the issue persists.
4. Try Again Later
If none of the above steps work, the network might be temporarily congested. Wait a while and try again.
5. Contact PlayStation Support
If the error continues for an extended period, contact PlayStation Support for further assistance.
For more “PlayStation 5” solutions, please check our PlayStation 5.
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