Fix: “Unfortunately, the App Has Stopped” Error on Android

Android

If you see the error message “Unfortunately, the app has stopped” when trying to open or use an app on your Android device, follow these steps to resolve the issue.

Solution 1: Restart Your Phone

A simple restart can fix temporary glitches causing the app to crash.

  1. Press and hold the Power button.
  2. Tap Restart and wait for your device to reboot.
  3. Try opening the app again.

Solution 2: Clear App Cache and Data

Corrupted cache files may cause the app to crash.

  1. Go to Settings → Apps & notifications.
  2. Find and select the problematic app.
  3. Tap Storage & cache.
  4. Tap Clear cache, then tap Clear storage (this will reset the app).
  5. Restart your phone and check if the app works.

Solution 3: Update the App

Outdated apps may crash due to compatibility issues.

  1. Open the Google Play Store.
  2. Search for the app and check if an update is available.
  3. Tap Update and wait for the installation to complete.
  4. Restart your device and try launching the app again.

Solution 4: Check for Android System Updates

A system update may fix compatibility issues.

  1. Go to Settings → System → Software update.
  2. Tap Check for updates.
  3. If an update is available, install it and restart your phone.

Solution 5: Reinstall the App

If the issue persists, reinstalling the app may fix it.

  1. Go to Settings → Apps & notifications.
  2. Select the app and tap Uninstall.
  3. Open the Google Play Store and reinstall the app.
  4. Launch the app and check if the issue is resolved.

Solution 6: Check App Permissions

Some apps may crash if they don’t have the necessary permissions.

  1. Go to Settings → Apps & notifications.
  2. Select the app and tap Permissions.
  3. Ensure all necessary permissions (Storage, Location, etc.) are enabled.

Solution 7: Boot into Safe Mode

If the issue is caused by a third-party app, Safe Mode can help identify it.

  1. Press and hold the Power button.
  2. Tap and hold Power off until the Reboot to Safe Mode option appears.
  3. Tap OK and wait for your device to restart.
  4. If the app works in Safe Mode, another app may be causing the issue.
  5. Uninstall recently installed apps and restart your phone.

For more “Android” solutions, please check our Android.


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