If you see the error message “Unfortunately, the app has stopped” when trying to open or use an app on your Android device, follow these steps to resolve the issue.
Solution 1: Restart Your Phone
A simple restart can fix temporary glitches causing the app to crash.
- Press and hold the Power button.
- Tap Restart and wait for your device to reboot.
- Try opening the app again.
Solution 2: Clear App Cache and Data
Corrupted cache files may cause the app to crash.
- Go to Settings → Apps & notifications.
- Find and select the problematic app.
- Tap Storage & cache.
- Tap Clear cache, then tap Clear storage (this will reset the app).
- Restart your phone and check if the app works.
Solution 3: Update the App
Outdated apps may crash due to compatibility issues.
- Open the Google Play Store.
- Search for the app and check if an update is available.
- Tap Update and wait for the installation to complete.
- Restart your device and try launching the app again.
Solution 4: Check for Android System Updates
A system update may fix compatibility issues.
- Go to Settings → System → Software update.
- Tap Check for updates.
- If an update is available, install it and restart your phone.
Solution 5: Reinstall the App
If the issue persists, reinstalling the app may fix it.
- Go to Settings → Apps & notifications.
- Select the app and tap Uninstall.
- Open the Google Play Store and reinstall the app.
- Launch the app and check if the issue is resolved.
Solution 6: Check App Permissions
Some apps may crash if they don’t have the necessary permissions.
- Go to Settings → Apps & notifications.
- Select the app and tap Permissions.
- Ensure all necessary permissions (Storage, Location, etc.) are enabled.
Solution 7: Boot into Safe Mode
If the issue is caused by a third-party app, Safe Mode can help identify it.
- Press and hold the Power button.
- Tap and hold Power off until the Reboot to Safe Mode option appears.
- Tap OK and wait for your device to restart.
- If the app works in Safe Mode, another app may be causing the issue.
- Uninstall recently installed apps and restart your phone.
For more “Android” solutions, please check our Android.
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