If you see the error message “The referenced account is currently locked out and may not be logged on to” when trying to sign in to Windows, follow these steps to regain access to your account.

Why Does This Error Occur?

This error usually happens due to multiple failed login attempts, triggering Windows’ security policy to temporarily lock the account.

Solution 1: Wait for 30 Minutes

By default, Windows locks accounts for 30 minutes after multiple failed attempts. Wait and try logging in again after this period.

Solution 2: Restart in Safe Mode

Safe Mode allows you to bypass certain restrictions:

1. Turn off your PC.
2. Turn it back on and immediately press F8, Shift + F8, or Esc repeatedly until you see the Advanced Startup screen.
3. Go to Troubleshoot → Advanced Options → Startup Settings.
4. Click Restart and then select Safe Mode with Networking.
5. Try logging in and resetting your password.

Solution 3: Reset Your Microsoft Account Password Online

If you’re using a Microsoft account, reset your password online:

1. Go to Microsoft Password Reset.
2. Enter your email or phone number and follow the instructions.
3. Once reset, try logging into your computer again.

Solution 4: Unlock the Account via Local Group Policy (Windows Pro & Enterprise)

For Windows 11 Pro users, you can modify the account lockout settings:

1. Press Windows + R, type gpedit.msc, and press Enter.
2. Navigate to:

   Computer Configuration → Windows Settings → Security Settings → Account Policies → Account Lockout Policy

3. Double-click Account lockout duration and set it to 0 to disable account lockouts.
4. Click Apply and OK, then restart your PC.

Solution 5: Unlock the Account Using Command Prompt

If you have another administrator account, you can unlock your account via Command Prompt:

1. 1. Log in using an administrator account.
   2. Press Windows + X and select Terminal (Admin).
   3. Run the following command to unlock your account:

net user YourUsername /active:yes

1. Replace YourUsername with your actual username.
2. Restart your PC and try logging in again.

Conclusion

This error is typically temporary, but if you need immediate access, Safe Mode or resetting your password online are the quickest solutions.

For more “Windows 11” solutions, please check our Windows 11.